Frequently Asked Questions

Everything you need to know about your Riot Stores experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.

Are your materials ethically sourced?

Yes, we prioritize sustainability by partnering with certified factories that ensure fair wages and use premium, eco-friendly fabrics in our collections.

Can I modify or cancel my order?

Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.